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In today's highly competitive market, Jim Ziegler asks automobile dealers and managers four simple questions:

"Are your grosses high enough?"

"Is your sales volume high enough?"

"Are you struggling to gain an edge on your competition?"

"If you're already doing a great job, can you do even better?"

Announcing Automotive Sales Management Super Conference II to be held in Atlanta, Georgia November 11-13 at the beautiful Buckhead Marriott... Read more

Speakers:

 

Keynote Speaker - John Krafcik - President TrueCar

 
  John Krafcik

John Krafcik, president of TrueCar and former Chief Executive of Hyundai North America will be the opening keynote speaker at Sales Management Super Conference II in Atlanta.

Krafcik has long been one of Jim Ziegler's sales and marketing heroes and was responsible for Hyundai's incredible growth and prominence under Krafcik's leadership. Jim Ziegler actively and vigorously solicited John Krafcik to speak at this conference and we're proud to bring this quality presentation to our podium.

 
 

Sean Bradley

Elise Kephart-Adame

Matt Koenig

Tammie LeBleu

Don O'Neill

Dave Page

Sean Bradley Elise Kephart Matt Koenig Ryan Holtz Don O'Neill Dave Page
 
 

Hunter Swift

Mark Tewart

Bill Wittenmyer

Jim Ziegler

 
  Hunter Swift Mark Tewart Bill Wittenmyer Jim Ziegler  
 

Sponsors:

 
Direct Response Products

Cocktail Reception on May 13 is sponsored by Direct Response Products, (DRP)

Direct Response Products has been providing successful automotive events to dealers for nearly 10 years. Our clients are single point dealerships, small and medium size dealer groups, and most of the national automotive groups in... Read more >>

 
AutoLoop CreditMiner Dealer e-Process DRP DealerSocket
 
  DealerTrack Elead1One Hospitality Defender DealerTrack  
 

Sean Bradley

Founder & CEO - Dealer Synergy, Inc.

Sean V. Bradley is the top automotive trainer and consultant in the country and is currently one of the most sought after subject matter experts for Internet Sales, Business Development and Digital Marketing. Beginning as a sales consultant, Sean learned the business from the ground up holding positions at dealerships as Sales Manager, Internet Sales Manager, Special Finance Manager and Business Development Director.

One of the premier presenters at NCM and NADA 20 groups, Sean has spoken to over 80 NADA and NCM 20 groups and has been noted as one of the highest rated NADA Convention Speakers from 2008 to 2011. He is also an expert on the JD Power and Associates Internet Round Table. Sean has guided Dealer Synergy to become a two-time winner of the Auto Dealer's Monthly's Dealers Choice Award for "Best Internet Trainer" and was also voted "Best of the Best Internet Training Company" 3 years in a row by Dealix.

Sean Bradley dealersynergy.com

Furthermore, Sean V. Bradley is the only certified Franklin Covey Trainer and Facilitator in the Automotive Industry and a proud member of the National Speakers Association. Mr. Bradley also created the popular NCM/Dealer Synergy Internet Sales Boot Camps, the Synergy Sessions events, Internet Director Immersion Program and internetsales20group.com. Additionally, he is the founder of AutomotiveInternetSales.com and the co-creator of Dealer Battle Plan. Most notably, he single-handedly pioneered the field of Automotive Video Search Engine Optimization. Sean V. Bradley writes in over 13 national and international magazines and is a contributing writer on numerous automotive blogs and networking sites. If all of this wasn't enough, you can see more of his success story at SeanVBradley.com



Elise Kephart-Adame

"The YouTube Diva"
The Elise Kephart Experience

Elise is an international sales and marketing phenomenon in the auto industry. She is nationally recognized as "The Youtube Diva" for her personable and persuasive personalized video greetings.

Kephart, is a highly sought after automotive professional creating a strong bond and trust with her customers through the power of unique video messages to her clients. Since 2007 she has sold thousands of vehicles to local and out of the area clients. Amongst her high volume sales, she has earned top performing CSI with American Honda. With her unique approach to videos, a long side with her phone skills and selling background Elise has visited dealerships across the country teaching her one of a kind "Elise Kephart Experience" method.

Elise Kephart

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Her approach has been praised by the likes of Jim Ziegler, Grant Cardone, Sean Bradley as well she has been published in magazines both in the United States, Canada and even her local hometown magazine SLO LIFE Magazine.

Elise has presented at seminars nationwide including Jim Ziegler's Internet Battle Plans, Digital Dealer and the Minnesota Dealer Association.

Elise currently is a proud mother to her one and a half year old daughter Leelee. She lives in the beautiful San Luis Obispo, California with her husband John and their daughter Leelee. Follow Elise on Twitter @theyoutubediva and visit her blog at The Elise Kephart Experience



Matt Koenig

Founder & CEO - KonigCo

Matt Koenig is the CEO and Founder of KonigCo, as well as creator of the award winning iCall AutoLeads SMS Lead Generation tool for Dealers. An entrepreneur in every sense of the word, Mat is a 20 year Automotive Sales and Marketing Veteran. He has worked with many of the most successful Automotive Groups and Digital Vendors in the Country helping Dealers improve process. He launched Edmunds Direct to Dealer Program and was a Sales Training Manger for Cars.com. Today his focus is helping Dealers find the perfect blend of technology and common sense to increase sales and profit.

Matt Koenig

Matt will be presenting:

Mobile: The Now Generation for Getting & Keeping Customers

The average automotive shopper only visits 1.3 dealers before buying and with only 2% of shoppers filling out lead forms and 2 out of three not making any contact before coming in, Dealers need a new way cause consumer interaction instead of hoping for it. In this session Dealers will learn to...

  • Generate leads with valid mobile numbers to stop the shop
  • Create pre-sale opportunities from fresh trades before they hit the lot with mobile video
  • Generate leads from after-hours shoppers by using mobile incentives
  • Use mobile video for follow sales department follow up
  • Use mobile video for private internal staff communications
    • Motivation, training, instant spiffs for the staff
  • Use SMS Marketing and Digital Coupons the right way to improve service loyalty
  • Use Service Department Mobile Campaigns to increase Profit per R.O.
  • Use Service Department Mobile Campaigns in improve Sales Department Visibility
  • Improve Ad Campaign ROI Tracking with SMS Calls to Action


Tammie LeBleu

Internet Director | Sales Manager -
Orr Nissan Bossier City & Orr Nissan Shreveport, Louisiana

Tammie is that super-performer every dealership wishes they had. Tammie is a personal friend and student of Jim Ziegler, the Alpha Dawg.

Tammie takes relationship sales and marketing seriously using Ziegler's formulas mixed with her own personal dynamics. We are very proud to have her on our stage. In this very Special featured Session Tammie will share her secrets that put her among the highest paid car sales professionals in the country.

Tammie will be presenting:

Everything I Do Online That Made Me the NUMBER TWO Nissan Sales Person in the Nation

Tammie LeBleu ORR NISSAN Bossier City

In this session Tammie will outline the processes, mindset and procedures that took her from an entry-level sales professional, to a record-breaking Internet Sales Professional making $400,000.00 a year - number two Nissan Sales in the country, to becoming a Sales Manager, to running record-breaking Internet Departments for two highly successful dealerships.

Tammie is the real deal, a working manager, facing the same challenges your dealership faces every day. You will be inspired and energized with her message, intensity, focus, and dedication to process.

Proud to call Tammie my friend and student...
Jim Ziegler, the Alpha Dawg



Don O'Neill

V.P. of Sales & Marketing - CreditMiner

As V.P. of Sales and Marketing, Don brings his vast dealership operational experience to each and every Dealer Partner CreditMiner holds under its rooftop. Having held every position in management structure, Don leverages the utilization of technology, data, and sound sales processes to each product CreditMiner develops.

Being a believer in "it’s the man not the machine" train of thought, Don delivers a hands on approach to client acquisition and management. Each Dealer Partner is his partner, taking the personal responsibility of success under every rooftop as his personal task.

Don O'Neill CreditMiner

Dave Page

Owner & Director - Dealer e-Process

Dave Page is part owner and director of Dealer eProcess, a leading website and internet solutions company in the automotive business. Dave began his career in the automotive industry in 1991.

After graduating with a finance degree from DePaul University in 1996, Dave was offered an opportunity to work as a service consultant with one of the largest auto groups in Illinois, Lynch Auto Group. Motivated by money and serving as a car porter & detailer for 4 years while going to school, taking on a job as a Service Consultant wasn't exactly what Dave had in mind as far as using his degree was concerned, but the transition seemed challenging. Five years later, Dave became the Assistant Service Manager for Lynch Automotive Group. After serving as the Assistant Service Manager for 3 years, it was time for another challenge.

Dave Page dealereprocess.com

Dave took a position as the Service Director at Gillespie Auto Group on the south side of Chicago in a culturally diverse area that would change his life forever. While working at Gillespie Auto Group during the time of the internet boom, Dave was leaned on heavily by Michael Gillespie, owner of Gillespie Auto Group to help change the way business is done, but this time on the sales side of things. Dave said "Mike Gillespie took a gamble on me and moved me from the service department where I built a well oiled machine that rose gross profits from 30k per month to 400k per month in a 5 year period" into the internet sales department.

While serving as the internet director at Gillespie Auto Group, Gillespie Pontiac won dealer of the year 3 times while outselling all Buick, Cadillac, GMC dealers combined, while doing it in one of the most culturally diverse areas in the nation, the south side of Chicago. Dave & Mike's strategy prompted a write up from Automotive News which brought dealers from all over the country to learn about their internet process, which lead to the next challenge in Dave's life.

Dealer e-Process is part owned and directed by Dave Page. Born out of a dealership on the south side of Chicago in 2007, Dealer e-Process has quickly become one of the top website providers in the industry as witnessed by numerous awards in 2012.

Dave will be presenting:

Exploding Website Conversion - An Insiders Road Map to Benchmarking & Converting 50% of Website Visitors to Leads

No Doubt. Make no mistake about it. This presentation is about Dealer e-Process.

Unlike all of the other conferences, Ziegler does not totally discourage presenters from showcasing onstage AS LONG AS they give value and don't hammer their product or services to the audience.

In this presentation Dave is going in depth with real numbers and statistics on what is actually working to bring incredibly strong returns with actual examples of analysis derived from 2500 websites.

Look for a strong PowerPoint presentation with examples of best practices, for total customer involvement in all dealer online mediums including, handheld (iPhone and Droid), Chat, Targeted emails, and Website presentation and high-conversion techniques.

This is all about what works and what doesn't, backed up with advanced analytics and statistics. You'll immediately see some things you're doing that probably aren't worth continuing... and some things you need to become involved with immediately.

This is a session to seriously take a look at your total internet marketing strategy with the highest possible success based on what is working in this right now environment.



Hunter Swift

Director of Sales Development - DealerSocket

Hunter Swift is the Director of Sales Development at DealerSocket and has been with the company since 2005. In addition to his current role, he has fulfilled the responsibilities of customer support, consulting, training, and sales.

Hunter specializes in helping dealerships improve sales and follow-up processes through the use of CRM technology. He is known for his ability to connect with people and demonstrate his knowledge to help others solve their problems.

Hunter honed his dealership skills as a salesperson prior to joining DealerSocket. He has earned a Business Degree from Pepperdine University. Hunter can be reached at hswift@dealersocket.com and on social media at @HunterSwift.

Hunter Swift

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Hunter will be presenting:

CRM: The Backbone of a Successful Dealership

  • Why dealers should be focusing on their CRM to drive success
  • How to use your CRM to drive new traffic new traffic versus traditional web leads and advertising
  • How to successfully create the ideal experience for your customers

What specific processes dealers can change in their CRM to drive... Higher conversion rate, Higher CRM usage, Increase accountability, Assist with the sale, Integrate Sales & Service, Maximize front and back end, and mobile.

Mark Tewart

Mark Tewart is a sales expert and professional speaker, trainer, consultant, entrepreneur and author of the best seller, "How To Be A Sales Superstar – Break All the Rules and Succeed While Doing It." Mark is a Professional Member of The National Speakers Association and The Authors Guild.

Mark will be presenting:

High Performance Management -
Death of the Traditional Dealership and Salesperson

  • The one question all dealership leaders are now faced with that will determine their success
  • Two simple words that will change the culture of your dealership
  • Pitfalls of traditional sales processes and what you must do in this marketplace to sell today's customer
  • Still make as much or more gross profit in the age of transparency

Mark Tewart

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  • Still make as much or more gross profit in the age of transparency
  • One simple question all managers ask that kills sales and crushes your gross profit
  • The hidden wealth you have available in your dealership and what you must do to mine that wealth
  • Case study of clients over the last year for best and worst practices
  • Learn and implement the five things it takes for any manager or leader to be successful
  • Learn the simple three C's of management that will immediately improve your performance
  • Learn three simple tricks to recruit and hire better salespeople than you ever dreamed


Bill Wittenmyer

Partner - ELEAD1ONE

Bill Wittenmyer currently serves as Partner of ELEAD1ONE, a division of Data Software Services, L.L.C. In addition to the daily responsibilities of the sales division, Bill also handles all OEM relationships for the company and key accounts such as Autobytel.

Prior to joining ELEAD1ONE in 2002, Bill spent over 10 years in the automotive retail space holding various positions in retail operations management with organizations such as the Coggin Automotive Group, a Florida based Asbury Automotive platform.

Bill received his B.S. in Business Administration from Ashland University and has done postgraduate work in Business Management at Georgia Southern University.

Bill Wittenmyer is currently active in several prominent automotive forums, speaking at several venues each year, and was a finalist as a representative of ELEAD1ONE for the American Honda Premier Partner Award.

Bill will be presenting:

Bill Wittenmyer

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Increase Profits by Improving Internet and BDC Follow-up Strategies

How effective are YOU communicating with lead opportunities? Today's automotive consumer has ever-changing shopping habits and requires a high level of consistent and SMART engagement.

Join Bill Wittenmyer as he presents how to build great customer experiences across multiple touch points. From effective communication methods - to intelligent messaging - to strategic BDC follow-up techniques, Wittenmyer will highlight short and long-term profit-building strategies that are proven to increase customer's LIFETIME value.

Discover key tactics that produce measurable and successful results while driving maximum results in sales, profits and customer retention for the dealers that execute them.



Jim Ziegler, CSP - The "Alpha Dawg"

President & CEO - Ziegler SuperSystems

James A. Ziegler, CSP, HSG... going on 40 years, Jim Ziegler's been a recognized industry, writer, speaker and super performer... a record setting manager with some of the top automobile dealerships in the country. This man is all about high profitability, gross per unit sold, high sales volume and exceptional customer satisfaction with the sale.

Jim's credentials include:

  • Worked with 15,000 dealerships nationwide
  • 100,000 Dealers, Managers and Executives have attended his seminars
  • He's worked in 1000 showrooms in 200 cities in 49 states
Jim Ziegler
  • Jim has been the featured keynote speaker 76 State Automobile Dealer Association Conventions
  • Rated in top ten workshop speakers at 11 National NADA Conventions
  • Featured speaker at three Digital Dealer Conventions, including Keynote at DD2 in Las Vegas
  • Widely read National Columnist, Wards Auto Dealer, F&I Showroom, Auto Dealer Monthly, and 14 years featured in Dealer Magazine

Jim is a Certified Speaking Professional (CSP), the most highly sought after ultimate earned designation with The National Speakers Association.

You can contact Jim at 800.726.0510 - 9A.M.-5P.M. - Mon.-Fri.

Jim will be presenting four high-content sessions on Sales Management processes and Procedures, including his famous presentation on "Negotiation" titled "How to Work a Car Deal". Ziegler is nationally known for high profitability and bringing dealerships to the big numbers.

Ziegler's sessions on Sales Management and Dealership Processes are worth more than the price of admission many times over, don't miss this.



AutoLoop

AutoLoop

Formed in 2005, AutoLoop has become the leading provider of marketing solutions for effective and profitable customer relationship management at the dealer level.

A singular focus on customer engagement has been the hallmark of our success. Our proprietary software utilizes unique targeting capabilities, facilitating the alignment of effective communications. It also capitalizes on our extensive data analytics to dramatically increase dealer profitability.

Dealers, OEM customers, and large groups all attest to the ability of the AutoLoop suite to generate results using voice, SMS, direct mail, and web portals. Our customer interface tools are user-friendly and can dramatically improve dealer efficiency. We are committed to dealer support with both field personnel and direct customer help desks manned with real people. AutoLoop is America’s most dealer-friendly solution! With over 45 million customers in our database, and nearly 800 million customer communications initiated, we’re passionate about being America’s best customer retention partner for progressive dealerships.

CreditMiner

CreditMiner

In today's retail automotive environment, any edge a dealer can give itself in one step closer to ensuring profitability. At CreditMiner, we are operators. Former Fixed op directors, Dealer Principals, Platform Managers, GM's and GSM's. So every product we create, is designed to deliver a tool that assists our dealers to gain a distinct, sell the unit, and remain profitable in each transaction.

CreditMiner Delivers a trio of benefits to our Dealer Partners, in ways that will have a big impact on the pay line. The number that matters, net profitability.

The company is a certified Return Path Partner and has a 95% email delivery rate with less than ½ percent unsubscribe rate. This is a testimony to its ability to deliver email through SPAM filters and firewalls. By also tracking the recipients’ actions (clicks), Cactus Sky provides an unprecedented marketing advantage.

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Dealer e-Process

Dealer e-Process, also known as the "Industry's Best Kept Secret", has one of the strongest core platforms in the automotive industry while possessing the latest engaging tools for their consumers.

As an all in one integrated solution, Dealer e-Process provides dealerships award winning CUSTOM Websites, Custom Mobile Websites, Pro-Active Managed Live Chat 24/7 365, Facebook, Twitter & Google+ Management, Virtual Service Consultant, Live Repair Orders Online, award winning SEO & SEM, Video Integration, Dealership V360 virtual Tours, Inventory Management including Craigslist & ebay Posting and Rapid Response off hours leads answering service.

Dealer e-Process works hard to bring dealers the best technology and great service. Having real world dealership experience of a 100 plus years combined, they have solid existing relationships with dealers and make sure they get quick support and custom websites that fits dealer's needs.

Dealer e Process is proud to be the recipient of the most glorified awards in the automotive industry in 2012, which includes the Highest Rated Website provider from DrivingSales.com. Dealerships looking to adapt to changes in their marketplace and incorporate better solutions should take a hard look at the solutions being provided by Dealer e Process, a leading website provider in the United States & Canada.

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DealerSocket

Since 2001, DealerSocket has provided the automotive industry with the most comprehensive Customer Relationship Management (CRM) and training solutions available, allowing auto dealers to save time and money, and improve sales staff effectiveness, with one consolidated product. With the power to manage sales, service, CSI, marketing and training, DealerSocket is the complete source for all customer-facing automotive dealership departments.

DealerSocket's core CRM is enhanced by a powerful, customer-facing Mobile Portal application to keep in contact with customers and prospects via all mobile devices, a data-mining tool called RevenueRadar, an online process-training university called CarMind and an efficient CallCenter solution. These products can be used alone or in conjunction with the core CRM solution to provide an end-to-end marketing and revenue-producing engine. More than 140,000 users at over 3,500 auto dealerships throughout the U.S. and Canada now leverage DealerSocket's automotive CRM solution to optimize and manage marketing activities, sales processes, customer satisfaction and retention and service-department operations.

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Dealer Synergy

Founded in 2004, Dealer Synergy builds the most profitable Internet Sales and Business Development departments in the United States and is the only company in the automotive industry that is Franklin Covey certified.

Time after time, Dealer Synergy continues to build world class internet sales departments that are often featured on the covers of national publications.

DRP

Direct Response Products, (DRP)

Direct Response Products (DRP), has been providing successful automotive events to dealers for nearly 10 years. Our clients are single point dealerships, small and medium size dealer groups, and most of the national automotive groups in the country. Our system is the reason for our success. Our highly professional event includes an onsite General Manager level event coordinator with a minimum of 10 years retail dealership experience, advanced list filtration, and superior automotive marketing expertise including unique direct mail, Email, and TEXT marketing. The DRP system consistently delivers an average 40% sales increase for clients. DRP means ZERO risk + Guaranteed results!



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ELEAD1ONE

Founded in 1985 and with over 1,000 direct employees, ELEAD1ONE is a private, family-owned company that has defined itself as the trusted source for more industry leaders, original equipment manufactures (OEMs), top dealers and dealer groups.

Our web-based, single login platform strategically manages customer database, marketing, sales process and customer retention. Through the continuous investment in people, processes, technology and client service, ELEAD1ONE continues to raise the bar for excellence in the automotive industry. Our mission is to provide the best solution to sell more cars and maximize customer lifetime profitability.

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Hospitality Defender

Founded in 1985 and with over 1,000 direct employees, ELEAD1ONE is a private, family-owned company that has defined itself as the trusted source for more industry leaders, original equipment manufactures (OEMs), top dealers and dealer groups.

Our web-based, single login platform strategically manages customer database, marketing, sales process and customer retention. Through the continuous investment in people, processes, technology and client service, ELEAD1ONE continues to raise the bar for excellence in the automotive industry. Our mission is to provide the best solution to sell more cars and maximize customer lifetime profitability.

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TrueCar

TrueCar’s national network includes over 7,000 automobile dealers across the United States, the company, headquartered in Santa Monica, California, has helped its dealer-partners sell over 600,000 vehicles to date and shoppers used TrueCar’s no-haggle pricing service in 2011 to buy 235,640 new and used vehicles. It had a hand in 2 percent of sales in the nearly 13-million-car auto market in the U.S. in 2011 and the company claims it has saved people $1 billion so far, with the average consumer saving $4,154 off the car’s suggested retail price, (MSRP).